Initialize Customer Service (InitCustomer)

AndroidiOSPC
If you are using Unreal Engine, please refer to InitCustomer in the Unreal Engine SDK.

Initialize Customer Service.Users must receive the asynchronous callback before calling other interfaces.

Function Definition

public void InitCustomer(INTLCustomerUserProfile userProfile);

Input Parameters

Name	Type	Explanation
userProfile	INTLCustomerUserProfile	Customer module request structure, mainly includes important input parameters such as language type and channel identifier

CustomerUserProfile

Member variable	Type	Explanation	Note
langType	string	SDK language; the language type follows the RFC 4646 standard, such as: en. For details, please refer to Language Type Definition	Required
sign	String	Application configuration	Required
openId	string	Player Network SDK user unique identifier	Required
nickName	string	Role nickname	Required
gameLevel	String	Game level	Optional
roleId	String	Role ID, for customer service to locate issues	Optional
areaId	String	Game area ID, for customer service to locate issues	Optional
zoneId	String	Game zone ID, for customer service to locate issues	Optional
serverId	String	Game server ID, for customer service to locate issues	Optional
region	String	The numeric code for a country or region according to ISO 3166-1 For example, 156 represents China, and 040 represents Austria.	Optional
pictureUrl	String	Profile picture URL	Optional
customParam1	String	User tags, string in array. Separate multiple tags with ", ". Default is an empty string. For example: "recharge,suggestion"	Optional
customParam2	string	Custom data, JSON string. Default is an empty string. For example: {"level" : 34, "total_recharge" : 300}	Optional
customParam3	string	Unused reserved parameter	Optional
customParam4	String	Unused reserved parameter	Optional
customParam5	String	Unused reserved parameter	Optional

info

• If any of langType, sign, openId, or nickName in userProfile is empty, an "INVALID_ARGUMENT" error will be triggered. The Client Error Code is 11.
• If an H5 request fails, an "UNKNOWN" error will be triggered. The Client Error Code is -1.

Callback processing

The callback handling interface is CustomerResultObserver.
The callback data structure is CustomerResult.

The callback ID is INTL_CUSTOMER_INIT.

Code Sample

var userProfile = new INTLCustomerUserProfile
{
    LangType = "zh-Hans",
    Sign = "YOUR_SIGN",
    OpenId = "openid",
    GameLevel = "1",
    NickName = "player1",
    RoleId = "",
    AreaId = "",
    ZoneId = "",
    ServerId = "",
    Region = "",
    PictureUrl   = "https://head.xxx.com/xx.png",
    CustomParam1 = "recharge,suggestion",
    CustomParam2 = "{\"level\" : 34, \"total_recharge\" : 300}"
};
INTLAPI.InitCustomer(userProfile);